Programming / hosting online surveys

Consumer Fieldwork will take care of programming and where required hosting of your online study. The sample is, in this case, provided by you (e.g. clients, staff or visitors to your website).

The procedure:

  • You provide us with your questionnaire
  • We fine tune the questionnaire in consultation with you and then take care of the programming
  • The programmed questionnaire is hosted on the Consumer Fieldwork server
  • Optionally we can also take care of sending e-mail invitations and reminders
  • Once the required number of cases has been reached, we close the field and stop the survey.

Alternatively the sample can be provided by the Consumer Fieldwork panel (see Sampling). Once the survey has been completed we will supply you with a set of data and tabulate the results if required. The Prices page provides further non-binding information on our pricing structure.

Features of our questionnaires

We work with Perseus SurveySolutions/EFM 2.2, a very high performance SQL Server based system, which meets the highest professional quality standards. The numerous features include:

  • Browser compatibility
  • Recording of all attempts to access / hits (important for calculating return rates)
  • Exclusion of repeat form filling (e.g. panel based, through login function on respondent lists or optional cookie setting at the end of the questionnaire)
  • Recording of IP addresses, where necessary through retrospective data cleansing)
  • Flexible layout
  • Integration of multimedia elements
  • Use of CSS styles (layout / style can be changed for the complete survey)
  • Import function for survey text
  • Answer categories and lists (Word, Excel)
  • Standard texts for anonymity and data protection
  • Flexible questionnaire design
  • Ability to edit and modify the questionnaire script
  • Different question types (simple / multiple choice, semantic differential, matrix question, selection of an open category “Other”, text question)
  • Randomisation of possible answers (with one or more fixed alternatives)
  • Correct representation of scales
  • Status display (with correct use of filters)
  • Ranking
  • Numerical question
  • Constant sum scale
  • Online conjoint
  • Randomisation at the line or column level
  • Adaptive filtering (any iterations / branching)
  • Conditions based on previous answers or master data for registered participants
  • Subsequent reference to individual answers
  • Plausibility checks (Has an entry been selected? Has text or a number been entered? Is the number entered within the defined range?)
  • Combined plausibility checks across several questions / questionnaires
  • Optional compulsory fields (respondent can skip questions or optionally be required to enter a response)
  • Freely editable error messages with definition of various error types
  • Optional password protection
  • Optional SSL encryption
  • Ability to recommence aborted interviews
  • Support for multi-lingual interviews
  • Import external parameters (URL / database)
  • Utilisation of selected alternatives in subsequent questions
  • Utilisation of previous answers in subsequent questions
  • Data cleansing for filtering
  • Optional “Back” button
  • Disabling back function in questionnaires
  • Scripts for pop-up surveys for the n-th visit or n-th visitor
  • Quota module for controlling sample composition

CONTACT

Consumer Fieldwork
Panel Sampling & Internet Surveys
Steendiek 43
21129 Hamburg
Germany
Fon +49(0)40 / 740 41 98 - 0
Fax +49(0)40 / 740 41 98 - 1
info@consumerfieldwork.com